We offer full customer satisfaction. Please email us at sales@thebluetrumpet.com or call 888-449-0327 tollfree immediately if any of the products you ordered arrive damaged.  Please retain the shipping box and all inner boxes. 

If you are not satisfied with your purchase, we will accept a full or partial return.  Simply return the item(s) in their original packaging, in good and saleable condition, within 10 business days of receiving the shipment, and we will refund your credit card for the value of the item(s) purchased.  Please email us at sales@thebluetrumpet.com to advise us of an impending return.

If you would like to do an exchange of products, please contact us at sales@thebluetrumpet.com or call us tollfree at 888-449-0327.